Call TOLL FREE (800) 470-6655     LOCAL (480) 461-8700
37 West 6th Avenue
Mesa, Arizona 85210

Site Map

XHTML CSS

DEFINITIONS

 

Equipment, material and goods (collectively “Goods”) sold by Seller are categorized as follows:

 

 

NEW-NEW SURPLUS-NEW TAKEOUT : Items that have never been energized (other than for testing purposes).

 

 

REFURBISHED/INSPECTED/TESTED Items that have been energized. Lugs and/or external devices (i.e. handle locking devices, operators, etc.) may have been reworked or replaced. Items have been visually and physically inspected for quality purposes. Items may have cleaned for cosmetic purposes. Items that have been load tested to Industry Standards with high current tester, and/or by a Megohmmeter (Insulation Tester) and Continuity Tester.

 

 

GENERAL TERMS AND CONDITIONS

 

 

Payment Terms: Unless otherwise agreed upon in writing, credit terms of payment are Net 30 Days.   For non-credit accounts, PAYMENT IS DUE AT TIME OF ORDERING.   All past due accounts will be subject to an interest charge at the rate of 1.5% per month. All orders are subject to the approval of Seller’s credit department and Seller may require full or partial payment in advance.

 

 

Shipping: Ground UPS Freight is Prepaid and Allowed for circuit breaker orders over $ 100.00 in the USA contiguous 48 states only, unless otherwise stated by Seller. Airfreight and non-USA mainland orders are shipped Prepaid & Charged or Freight Collect at Buyers discretion and are FOB point of shipment. Seller will not be responsible for any loss, delay or breakage after receipt of an executed bill of lading or other shipping documents from the transportation carrier indicating the Goods have been shipped in good order. Seller shall incur no liability for damage, shortages or any other cause, alleged to have occurred or existed at, or prior to, delivery of the equipment to the carrier, unless full details are entered on Buyer’s receipt documentation to the carrier.

 

 

Delivery: Except as otherwise specified on invoice, title will pass when item leaves shipper’s warehouse. Risk of loss or damage will pass to Buyer upon delivery to carrier.

 

 

Delays: Seller shall not be liable for loss or damage of any kind, resulting from delay or inability to deliver, on account of fire, labor troubles, accidents, acts of civil or military authorities, or from any other cause beyond Seller’s control.

 

 

Cancellation: Orders may be terminated by Buyer prior to shipment and upon payment of reasonable and proper termination charges, plus 25% of the contract price.

 

 

Return Policy: All returns will be subject to a 25% restocking fee plus all freight charges incurred, even if no freight charges were originally billed to Buyer. In lieu of a restocking fee, the order may be returned within 30days if customer agrees to a “credit on file”, without any form of payment being reimbursed. The said “credit on file” would remain in effect until applied to another order. All returns will be subject to a 25% restocking fee regardless if item is returned after 30 days of invoice. All credits are subject to inspection and verification of returned material, Seller has 15 days to inspect and verify material prior to issuing credit. A “Return Goods Authorization, otherwise known as “RGA” is required for all returns, and returns must be made within 15 days from date of RGA. All RGAs must be requested within 60 days of invoice date. After 60 days, no credit will be issued, returns will be accepted. No exceptions

 

 

Load Testing: Items that have been tested to industry standards. This testing is done in house or at a location designated by the Seller, at the Seller’s discretion. Any third party testing is the responsibility of the Buyer.

 

 

Warranty: For a period of two ( 2 ) years from the date of shipment of original sale of circuit breakers and for a period of one (1) year from the date of shipment of original sale for all other products, Seller warrants to Buyer that the Goods sold or delivered hereunder will be free from defects of material or workmanship, provided that such Goods are normally used and serviced. Buyer’s sole and exclusive remedy under this Warranty shall be limited to either of the following ( to be elected by the Seller): (i) return of goods to Seller and Seller to credit the original purchase price to Buyer’s account or (ii) repair or replacement by Seller of defective Goods. Seller to credit the return freight charges upon verification of returned defective material. All Warranty work on defective Goods shall be performed at the Seller’s facility in Phoenix, Arizona or at the Seller’s discretion at a facility designated by Seller for such purposes. In no event shall Seller be liable for consequential damages, including but not limited to: costs associated with removal and reinstallation of original or replacement Goods, travel charges, down time and loss of service or use of equipment or facilities, damages from improper installation or use of Goods. The Seller is not responsible for any project completion commitments or time commitments, whether stated or implied, as defined by any contracts or agreements that the Buyer has entered into without the Seller’s specific written acknowledgment and acceptance of this responsibility (acceptance of “Air Freight” or express shipment orders does not constitute the Seller’s acceptance of said responsibility).

 

 

The foregoing Warranty will no apply to defects with the Warranty periods resulting from accident, negligence, abuse or misuse, improper storage or maintenance, improper installation, damage in transit, alterations or repairs, subsequent to the sale or service by Seller.

 

 

REMOVAL OR ALTERATION OF ANY LABELS ON PRODUCT WILL AUTOMATICALLY VOID WARRANTY

 

 

EXCEPT AS SET FORTH IN THE FOREGOING PARAGRAPHS, NO WARRANTY, GUARANTEE, REPRESENTATION OR UNDERTAKING, WHETHER STATED OR IMPLIED, WITH RESPECT TO GOODS SOLD HEREUNDER SHALL BIND OR OBLIGATE SELLER IN ANY WAY. ALL OTHER WARRANTIES, GUARANTEES, REPRESENTATIONS AND UNDERTAKINGS ARE HEREBY EXPRESSLY DISCLAIMED AND DISALLOWED